1. Booking & Deposit

• A 20% deposit of the total service cost is required to secure your appointment.
• The deposit is non-refundable under any circumstances.
• Appointments are not confirmed until the deposit has been received.
• The remaining balance is due on the day of your appointment, before the service begins.

 

2. Cancellation & Rescheduling

• Cancellations made less than 24 hours before the appointment will result in forfeiture of the deposit.
• Clients may reschedule once without losing their deposit, provided a minimum 48-hour notice is given.
• If you fail to show up for your appointment without prior notice, you will be required to pay a new deposit for future bookings.

 

3. Late Arrivals & No-Shows

• A grace period of 15 minutes is allowed. After that, a late fee of $10 may be charged.
• If you are more than 30 minutes late, your appointment may be canceled, and the deposit will be forfeited.

 

4. Hair Preparation & Maintenance

• Hair must be clean, detangled, and product-free before the appointment. A fee may apply if additional detangling or washing is required.
• We recommend using a silk or satin scarf at night to maintain your style for longevity.

 

5. Refunds & Satisfaction Policy

• All payments are final and non-refundable.
• If you have any concerns about your style, please notify us before leaving the appointment for adjustments.
• We are not responsible for any allergic reactions or scalp sensitivity caused by braiding hair or products.

 

6. Liability Disclaimer

• We are not liable for any damage caused by improper care of your braids after the appointment.
• Clients are responsible for informing us of any allergies or scalp conditions before the appointment.

 

7. Photo and Video policy

• Visual content is the cornerstone of our marketing strategy at Kamdem Best Braiding.
• We document the exceptional transformations our clients undergo, both within our shop and through striking before-and-after shots.
• These images and videos serve as powerful social proof of our achievements, inspiring current and potential customers through our website and social media channels.
• By entrusting us with your braids, you’re contributing to this visual narrative and granting us permission to share your experience across our marketing platforms.
• We deeply value your feedback and reviews, which are instrumental in our continuous improvement. If you’d rather not participate in our visual storytelling, please let us know before your service begins.
• We’re immensely grateful for the community we’ve built and the trust you place in us.

 

By booking an appointment, you agree to these terms and conditions.